ORDER FROM ANYWHERE IN THE WORLD
Every Vaishali S piece is made to your exact measurements, by hand, in our Mumbai atelier. We ship globally — and our team is here to guide you through every step, wherever you are.
HOW INTERNATIONAL ORDERING WORKS
Step 1 — Browse and choose your piece
Explore our collections online. Prices are displayed in your local currency — USD, AED, GBP, EUR and more. If you have questions about a piece before ordering, WhatsApp our styling team at +91 93215 69218. We're happy to share additional photos, fabric swatches, or styling advice.
Step 2 — Place your order online or via WhatsApp
You can order directly through our website, or place your order via WhatsApp for a more personalised experience. Our team will confirm your order and send a payment link within 24 hours.
Step 3 — Share your measurements with us
Within 24 hours of your order, our team will contact you on WhatsApp to collect your measurements. We will guide you through exactly what to measure — no prior experience needed. Every piece is then made to your body, ensuring a perfect fit. If you are local to Dubai or Paris, you may also visit our flagship stores for an in-person consultation.
Step 4 — Your piece is handcrafted — allow 4 to 6 weeks
Each Vaishali S garment is made from scratch, starting from the handwoven fabric itself. Production takes 4 to 6 weeks from the date we receive your measurements. For bridal or urgent orders, please contact us before ordering — we do make exceptions when possible.
Step 5 — Your order is shipped to your door
We ship worldwide using trusted courier partners. Once your order is dispatched, you will receive a tracking number via email and WhatsApp.
SHIPPING DESTINATIONS
UAE / GCC — 5 to 7 business days after production
USA / Canada — 7 to 10 business days after production
UK / Europe — 5 to 7 business days after production (also visit our Paris store)
Australia / NZ — 7 to 12 business days after production
Rest of world — 10 to 14 business days (contact us to confirm)
Customs and duties — buyer's responsibility, varies by country
FREQUENTLY ASKED QUESTIONS
Can I see the piece before I order?
Yes — WhatsApp our team and we will share additional photos, videos, and fabric close-ups. For clients in Dubai or Paris, you are welcome to visit our flagship stores for an in-person viewing before committing to an order.
What if I don't know my measurements?
Our team will guide you through exactly what to measure via WhatsApp, with simple instructions. You do not need a tailor — a measuring tape and a helper is all you need. Alternatively, any local tailor can take your measurements and send them to us.
Can I customise the colour or design?
Yes. Many of our pieces can be customised in colour, length, or silhouette. Please contact our team before ordering to discuss your requirements and confirm whether customisation is possible for your chosen piece.
What currency will I be charged in?
Prices are displayed in your local currency on our website. Payment is processed in your chosen currency via PayPal or bank transfer. You will not be surprised by conversion fees at checkout.
What is your returns policy for international orders?
Because every piece is made exclusively to your measurements, we are unable to accept returns or exchanges. We strongly encourage you to speak with our styling team before ordering to ensure you are completely confident in your choice. In the rare case of a production defect, please contact us within 48 hours of receiving your order.
I need my order for a specific date — is that possible?
Please contact us before ordering with your required date. We will confirm whether the timeline is achievable and do our best to accommodate urgent requests, particularly for bridal clients.
Ready to begin? Talk to our styling team.
WhatsApp: +91 93215 69218
Email: vaishali.sstudio1@gmail.com
Mon – Sat, 10:30am – 7:30pm IST